Relationship management underpins Rachel’s professional experience, so coming on board with Refresh as a Renovation Consultant was an easy decision to make. Having undertaken renovations of her own, Rachel knows that understanding the motivation behind homeowners’ renovations and building a good rapport with clients are critical elements to a successful, collaborative experience.
Recognising that a renovation project is unique and has its own challenges, Rachel aims to deliver a great customer experience for her clients, with an emphasis on open communication and thorough planning.
Refresh Renovation’s proven process was a key attraction for Rachel in joining Refresh; she’s a big believer in having systems in place to achieve her goals. No matter the size or scale of a project, delivering high-quality results that exceed her clients’ expectations is something to be proud of.