What are customers saying about Refresh?
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What are customers saying about Refresh?

Refresh customers will tell you – Refresh makes a difference. While it might be a cliché, it’s true for most homeowners that their home is their most valuable asset. It’s crucial that the renovation specialists who work on them are professionals with a high level of expertise.

Read what Refresh customers have had to say about other successful Refresh Renovation franchises.

“Excellent service beyond all expectations.”

“Refresh Renovations were friendly, flexible and very competent. We sincerely recommend them.”

“Refresh were very professional right from the start of our interaction to renovate our master ensuite. Once the job was under way the process went very smoothly. Our project manager addressed our questions and concerns; the tradies were all excellent and they took special care not to damage or disrupt the rest of the household while the renovation took place. The outcome was brilliant and the workmanship excellent. Have since recommended the Refresh team to a number of friends.”

“Great contact, great communication.“

“We were well informed about the whole process and had some very constructive ideas presented to us. The job was done well and finished in good time.”

“I would like to thank the team for all the magnificent work you did for me last year when you changed my toilet and bathroom to my new combined bathroom. It is everything I wanted it to be and I am very pleased with it. Thanks for making the process so easy for me. It was a real pleasure working with you.”

“Refresh Renovations are a breath of fresh air! Prompt response to my enquiry, initial meeting informative and professional, follow up communication outstanding - such an amazing service! “

“Excellent. So glad I used them and they can deal with all the issues, especially council issues! One subcontractor was not as good as the others and Refresh no longer use him.”

“Refresh were fantastic. The build started as planned and while there were a few minor changes due to material supply we were very happy with progress, information sharing and the build quality. Our project manager went out of his way to keep us informed and to address issues quickly. The end product we are very happy with. I would recommend Refresh if you are thinking of hassle-free renovations.”

“I love Refresh Renovations. Evonn is fantastic. Professional and very thorough. Everything is covered by him and I don’t have to keep calling different tradespeople. He is also relaxed, patient and a good listener, doing everything to complete a beautiful renovation to include the clients’ desires and budget. For a thorough, stress-free renovation that exceeds your expectations but not your budget, call Refresh Renovations. I highly recommend them.”

“We decided to engage Refresh to do our renovations as we liked the idea that they took care of everything, and that they were experts in renovations rather than new builds. We were not disappointed. The level of organisation and communication was very good, we especially liked the operating system they use as it contained up-to-date information on the progress, timelines, budget and schedule of works. It was also a great way to communicate with the project manager, who was also always available on his mobile for any questions.”

“We attended a Home Show and met our project manager at the ‘Refresh’ stand. We explained our situation to him and he listened, came over to the house for an interview and inspection. They noted the problem and helped us with a plan to address the problem. Within a week we had a plan of the job, the cost, who is doing the work and their references. We are up to stage 4 of the maintenance work and Refresh is still working for us, still keeping us informed, never lets us down, and still ensuring that we are happy with the work [and we are].”

“We have only good comments to make about the professional and efficient manner in which our bathroom renovation was carried out. Being a small room with limited options for the layout, Refresh were able to come up with a plan that not only met our criteria, but looks very modern, and is also, very user-friendly.”

“We had just bought our house and the thought of managing a lot of jobs and continue full time work was daunting. Refresh was very helpful and the service was prompt. “

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